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Privacy Policy

 

Effective Date: 01/01/2024

 

Thank you for choosing Pauline Martin Wellbeing Coaching Services. Your privacy is important to me, and I am committed to protecting your personal information. This Privacy Policy outlines how I collect, use, disclose, and protect your information when you use my coaching services as a sole trader operating in the UK.

 

1. Information I Collect

I may collect various types of personal information when you interact with me, including but not limited to:

- Contact information (such as your name, email address, phone number, and postal address).

- Payment information (such as credit/debit card details, bank account information) processed securely through third-party         payment processors.

- Information provided during coaching sessions (such as goals, challenges, progress notes, and other related content).

- Technical information automatically collected when you visit my website or use my services (such as IP address, browser type, device information, and cookies, as explained in our Cookie Policy).

 

2. How I Use Your Information

I use the information I collect for the following purposes:

 

- To provide coaching services and communicate with you effectively.

- To process payments for my services.- To personalise and improve my services, website, and customer experience.- To respond to your inquiries, requests, and feedback.

- To comply with legal and regulatory requirements.

- To protect my rights, property, and safety, as well as those of my clients and the public.

 

3. Information Sharing and Disclosure

I may share your personal information with third parties in the following circumstances:

 

- With service providers who assist me in providing my services (such as payment processors, IT providers, and marketing agencies), subject to confidentiality obligations.

- With legal and regulatory authorities if required by law or to protect our rights.

- With your consent or at your direction.

 

4. Data Retention

I will retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

5. Your Rights

You have certain rights regarding your personal information, including the right to:

 

- Access and review your information.

- Correct inaccuracies in your information.

- Request deletion of your information (subject to legal requirements).

- Object to or restrict the processing of your information.

- Withdraw consent for processing your information when consent is the legal basis for processing.

 

6. Security Measures

I implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction.

7. Updates to this Privacy Policy

I may update this Privacy Policy from time to time to reflect changes in my practices or legal requirements. I will notify you of any material changes and seek your consent if required by applicable laws.

8. Contact Me

If you have any questions, concerns, or requests regarding this Privacy Policy or my handling of your personal information, please contact me at pauline@paulinemartinwellbeing.com.

By using my coaching services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

Pauline Martin

Pauline Martin Wellbeing

12 Alexander Chase Ely, Cambridgeshire, CB6 3SW

pauline@paulinemartinwellbeing.com

07720 860988

www.paulinemartinwellbeing.com

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